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Bringing Business to Retail

Information, Inspiration & Innovation for retail and ecommerce store owners who want to scale up their store.
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Bringing Business to Retail
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All Episodes
Archives
Now displaying: June, 2016
Jun 29, 2016

I’m a hairdresser/beautician/massage therapist, so I’m not a retailer

This was the conversation I has with my beautician recently

So I pointed to the shelves full of products, and asked if she sold them.

Of course she did. Well, they were for sale, but she didn’t really sell them.

She didn’t want to be pushy.

She’s once worked for a beauty chain, where everything was about targets and upsells, and she vowed never to be like that to her customers.

 

Jun 27, 2016

What you will learn in this episode:

  • Meet Kylie and see what she does
  • How she became social media strategist
  • What is the biggest internet change in last 10 years
  • What is content marketing and how you can use it in retail business
Jun 22, 2016

I have a secret I want to share with you today. I call it the rule of threes, and it will definitely help you get more sales.

It’s easy to fall into the old line of “can I help you” when a customer walks in the door. But you know the answer is most likely going to just be “I’m just looking”, right?

Greeting a customer, and actually being able to help them, is about asking the right questions.

Don’t pepper someone as soon as they walk in

Forgo the “can I help you” and try “what brings you into the store today”

Jun 20, 2016

 What you will learn in this episode:

  • Meet Alma and learn what she does
  • Shop your wardrobe – what does that mean exactly
  • How can you avoid mum-frump if you’re an online business that works at home all day
  • How to look super stylish and be comfortable

Listen at:  https://salenaknight.com/podcast/spice-up-your-wardrobe-alma-barrero

Jun 15, 2016

Why You aren’t getting sales out of Facebook.

Facebook ads are da bomb. You hear this all the time, but every time you try Facebook ads, you end up just wasting your money.

Sound familiar?

I’m sorry, It’s not Facebook it’s you.

When I was lamenting to a fb expert this week, that my favourite ad strategy had completely been changed whilst I was away for a few weeks.

Her answer was “Facebook is like a foster puppy, never get too attached, because it’ll be changing any day now”.

And you know what, that is the perfect analogy. Like anything, marketing and advertising require constant attention and tweaking.

Ok, so I’m just going to dot point these out – that’s point one.

Jun 13, 2016

What you will learn in this episode:

  • What is Brand Ambassador
  • Why brand needs brand ambassador
  • How to buy brand ambassador's package
  • Can one brand ambassador represent more than one brand

and more at: salenaknight.com/podcast/bbtr54-how-a-brand-ambassador-can-grow-your-business-jesika-mullins/

Jun 8, 2016

Does this sound familiar to you? You’ve just sat down in front of your computer. There’s a cup of tea, or maybe a sneaky glass of wine by your side, and you’re ready to settle into an evening of online shopping.

Then, the kids start crying, or there’s some kind of random emergency that seems to befall your household, just when you’ve sat down.

Right? Happens to me All. The. Time.

Jun 6, 2016

What you will learn in this episode:

  • What is Sarah business
  • How to be consistent in your business and be passionate all that time
  • How to get corporate clients
  • What do to when cash is not coming
Jun 1, 2016

One of the most disastrous things that can happen to your business, is losing all of your data.

No longer able to access your customer database, your sales records, your inventory, your images and files, could potentially ruin your retail store. In the least, it would set you back weeks, trying to recover all of the lost information, and the lost sales that would happen as a result.

I know businesses that have lost thousands of dollars in lost sales, when their website has been hacked, others that have lost tens of thousands of dollars in lost time, and not to mention, the potential legal issues that can arise, when you don’t have access to your business files.

We’re talking about your point of sale system, your website, client information, internal files, employee data, bookkeeping files, images and blog posts, all gone.

What would that do to your business?

Read more: www.salenaknight.com/retail-46

Jun 1, 2016

Short Bio from Jess:

"Passionate about design, I love seeing our concepts brought to life at an event. I'm fascinated by psychology and like to workshop ideas that can change the way clients interact with their audience.

I find it rewarding to know that I'm able to help increase the return my clients get from a show by helping them address each phase of the process to transform their experience."

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