I don't watch an awful lot of tv*. And the stuff I do watch is vary rarely live. Thank goodness for catch-up, right?
So Shark Tank, I mean, business, startups, and a healthy dose of reality tv. What more could an entreprenur want from a tv show?
Sitting down last night, with the TV all to myself, glass of wine in hand, I was ready.
Watching the show, though, I could see some major factors that were letting down the contestants (is that what they're called?)
In fact, I was so stirred up, I grabbed a ratty old envelope and a pen that were on the floor, and started making notes.
So, here are my take-aways. What a business can learn from Shark Tank
Disclaimer - there is nothing new here!
Read more here
A bad review is generally posted because what they buyer expected, was not what they received.
Now that doesn’t mean that the product was bad, or that your service was bad, it just means the product wasn’t right for them.
And lets face it, we all have had that happen. You buy something, you get home, and it’s not quite what you expected it to be.
So what should you do when negative feedback comes your way.
First off, make sure you’re actually monitoring what reviews come through your store. This will allow you to respond as necessary.
If you can identify the customer who gave the negative review, pick up the phone and call them. Get some more information from them. Offer to solve the problem however you can.
More at: https://salenaknight.com/retail-53
Everyone needs a break from their business.
It’s necessary for your mental health, your relationships and your physical health.
If the idea of taking a holiday from your business freaks you out, Today, let's talk about
What you need to do, so you can have some much needed time out
My first step that you need to do, before you can take a break from your biz, is boring, tedious, but, super necessary.
Read more at: https://salenaknight.com/retail-52
Listen at: https://salenaknight.com/podcast/58
Why your competitors are important,
I was recently asked, “Should I block the competition from following me on social media”?
I was perplexed. Why would you bock your competition, I asked?
Ad I got the reply “so they can’t see what I’m doing”.
And therein lies a deep-seated fear in so many retailers. Worrying whether they’ll be copied, or compared.
No matter where we are in business, we’re always comparing ourselves with others. Sometimes you’re the one comparing, and other times, you’re probably getting looked up to by others.
read more at: https://salenaknight.com/retail-51
What you will learn in this episode: