The phone’s ringing, your laptop is beeping at you, an alert goes off, in the midst of all this, you get 3 text messages.
In 2015, I did a 15 day blog challenge, and one of those days ways to write about one tool that I use to be remove distraction.
And this one had me thinking. It was a bit of a toughie.
I talk a lot about productivity, and all of the apps that I use.
Asana for keeping my small but mightyteam n track
Facebook messenger, for my Rocjkstar clients who get instant access to me
Lastpass, to save me from having to remember eleventy billion passwords
And anymeeting, which allows me to meet with people, even if they don’t have Skype
I’m usually pretty good at removing distractions (like facebook) when I have to work.
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Melanie Miller is a lover of the unsexy side of business. After breaking up with the corporate world of soul sucking employers she became a business coach focusing on dishing up the hard unsexy truths of business to women. Two years ago tragedy struck when Melanie’s Mum lost an almost two year battle with breast cancer. Every thing changed. Seeing how short life really is Melanie decided to go all in on creating a lifestyle business driven by her passion to help women create Profitable, Live-able and Loveable businesses both off and online.
Today Melanie has a thriving online business generating in excess of $140K per year, a crazy fun community of over 8000 female entrepreneurs and is living nicely in what she calls her business "sweet spot".
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Imagine this.
Your business is going well, your team seems happy enough, no one complains, they turn up for work and you haven’t been asked for a pay rise. So when a staff member comes to you and tells you their leaving, it’s a big shock.
You don’t quite know how to react, and the first question that you blurt out is probably “why?”. But you don’t know if you actually want to know that answer, because it will unearth a big flaw in your business.
People stop working for you because they are unsatisfied.
There are so many factors that can lead to not being satisfied if we’re speaking in general terms, the three reasons that people leave their jobs.
So, how do successful retailers keep their team members happy, and secure them for a long period of time?
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After working in finance for 8 years, I quit my city job and spent 18 months travelling the world, climbing Kilimanjaro, backpacking around South America and doing a ski season. I used this time to help me decide on what I wanted to do with my life.
I set up Tough Girl Challenges as a way of motivating and inspiring women and girls.
I'm the host the Tough Girl Podcast where I interview inspirational female explorers, adventurers, athletes and everyday women who have overcome great challenges.
I completed the Marathon des Sables in April 2016 and in 2017 I will be thru hiking the Appalachian Trail (2,190 miles) in 100 days!
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I was at the playground with my daughter recently, and whilst she was off on the swings, I was absentmindedly watching a group of toddlers play in the nearby sandpit.
I observed a little girl with pigtails playing with a dumptruck in the sand, when a boisterous toddler, a little older than her, thundered over, ripped it out of her hand, and started playing with it.
The mother came over to placate the little girl, and rescue the dumptruck, all the while soothing the tears with the promise of ice cream on the way home.
It got me thinking. So much of what we learned in preschool, can be translated into business. And quite often, we overthink the simplest things.
So today I’m going to share with you 6 things you learned in preschool that will help you sell more.
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I was on holidays recently in a small beachside town. The family had a hankering for fish and chips, so I wandered down to the local store to order.
When I walked into the store, the first thing I saw was a big sign announcing that if I was using a mobile phone, I wouldn’t be served.
Even though I wasn’t using my phone, in fact, I didn’t even have it with me, I felt like turning around and walking back out. The only thing stopping me, was the promise of fish and chips for the family, and no other shop to buy them from.
But having a monopoly in a retail niche, does not give you the right to treat customers to a bad experience.
So here are 6 easy steps that you can employ, to master the customer experience.
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Weddings can be a time of intense love, optimism and hope. Yet the logistical realities of planning a wedding can take away from what should be a time of joyful celebration. I believe if couples are better informed on the pricing and value of services; better prepared for what is required to create the wedding day they envision; they'll have the space to not only create a shiz hot wedding, they'll be able to nurture their relationships with loved ones at the same time. They'll be able to share in a deeper level of love and connection. This gives couples a better chance to tap back in to the joy. The world will be the better for this. And more joy in the world is a good thing.
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I was on holidays recently in a small beachside town. The family had a hankering for fish and chips, so I wandered down to the local store to order.
When I walked into the store, the first thing I saw was a big sign announcing that if I was using a mobile phone, I wouldn’t be served.
Even though I wasn’t using my phone, in fact, I didn’t even have it with me, I felt like turning around and walking back out. The only thing stopping me, was the promise of fish and chips for the family, and no other shop to buy them from.
But having a monopoly in a retail niche, does not give you the right to treat customers to a bad experience.
So here are 6 easy steps that you can employ, to master the customer experience.
For more click here